High school diploma or equivalent
1+ years of experience in customer service
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving skills
Ability to handle stressful situations
Proficient in Microsoft Office Suite
Job Type: Full-time
Salary: AED7,000.00 - AED10,000.00 per month
Language:
Provide exceptional customer service via phone, email, and chat
Handle a variety of inquiries, including product information, order processing, and troubleshooting
Escalate complex issues to the appropriate team
Maintain a positive and professional attitude at all times
Be able to work independently and as part of a team
Meet and exceed customer satisfaction goals