Administrative Assistant cum Receptionist

• Strong communication skills with a friendly and approachable demeanor.
• Organizational skills and attention to detail to manage bookings and schedules accurately.
• Customer-oriented attitude with a passion for creating positive experiences.
• Proficiency in using CRM software or willingness to learn.
• Ability to multitask and handle multiple inquiries simultaneously.
• Flexibility to work weekends.
• Prior experience in customer service or a related field.
• Familiarity with child-oriented environments is desirable.
• Preferably working in Kids Club and/or Hospitality Industry is an advantage

Job Type: Full-time

Salary: AED4,000.00 per month

• Handle booking inquiries from parents, schools and groups, ensuring accurate and timely reservations using our CRM systems. Walk-in and online both.
• Assist parents in choosing suitable master class sessions, providing information about themes, schedules and availability.
• Maintain an organized booking calendar, optimizing session schedules to accommodate both children and parents.
• Greet children and parents with enthusiasm and professionalism as they arrive.
• provide exceptional customer service by addressing inquiries, providing information, and handling concerns.
• Maintain a welcoming and organized reception area, ensuring a positive first impression for visitors.
• Collaborate with instructors and other team members to ensure a smooth transition from booking to class participation.
• Utilize our CRM system to manage customer data, update records and track interactions for future reference.
• Assist with administrative tasks such as data entry, record keeping.
• Contribute to maintaining a safe and clean environment by adhering to health and safety protocols.